All sales concluded at Amour Les Fleurs are final. We do not accept returns due to the fragile nature of the roses.
Orders cannot be cancelled once Amour Les Fleurs has begun processing the order. In order to promptly deliver our arrangements as fresh as possible, the processing of an order commences almost immediately once you have submitted your order. However, should you wish to change or cancel your order, you are welcome to email us to check whether the processing of an order has commenced, and if it has not we may be able to accommodate your request to cancel and will do our best to meet your needs. Any changes to or cancellation of an order can only be made with Amour Les Fleur’s prior written approval and additional charges may apply. Any agreement by Amour Les Fleurs to accommodate a cancellation request will be conditioned upon payment of any and all costs, charges and expenses already incurred by to that point, and you agree that such amounts may be deducted from any payments previously made to Amour Les Fleurs. During routine website maintenance, any pricing issues may not be honored and orders may be cancelled and refunded when improper rates are applied.
Accordingly, we encourage you to carefully check your order before submitting it.